Mobile CRMs – A helping Hand for Roofing Industry in USA

 The roofing industry in US is now transforming from a system of papers with narrow future potential towards a mission-critical cloud based data management system called CRM. This is self-evident from increased demand and interest of roofing contractors in U.S., as technological invasion towards customer relationship and sales-tracking software.

Referring to CRM, an acronym of Customer Relationship Management, is a modern intuitive set of tools with distinguishing characteristics helping roofing contractors to manage the customer service side of their businesses. From managing accounts receivable, invoicing, inventory, estimating, designs towards interaction with different stakeholders, site supervisors or even managing day to day works on-the-go; the CRM can do the trick for you.

With drastic evolution of mobile technology over the years, customer’s perception and expectation on state of the art customer experience well-conversant with their life style, demands an outstanding customer’s services on their mobile phones. This mobile customer relationship management applications (mCRM) is the way forward and the key to success for you as a roofing contractor in U.S.A.

 According to a report, of all the CRM users, 81% said they access their CRM using multiple type of devices. Half of these CRM users uses smartphones and tablets.  So this indicates the attractiveness of the roofing work clients in U.S.A towards mobile friendly CRM tools.

So in this read, I would be going to highlight the impacts of mobile CRMs on the healthier bottom-line of roofing industry in U.S.A.

Relationship Management with Clients

 

The success or failure of yours in a roofing industry is reliant heavily on how effective you manage relationship with your clients and customers. You can never convert a lead into an opportunity without a well conversant approach comprising of effective communication with clients. In current times, never expect to win a trust by communicating on Outlook with attached excel sheet estimates.

The firms utilizing CRM have all of their employees on one page with a unanimous promise with the client. This attitude of a company wins’ trust of the customers, who gets a clear shot of firm’s reputation. With involvement of the client in day-to-day operation as well as real-time suggestions and performance analytics you get a clear edge on your competitors. So with that, you are considerably increasing your chance of winning bids and even increasing affiliate leads and opportunities. 

 

Enhanced Customer’s loyalty and satisfaction

 

With mobile CRM in hand you are better able to track potential customer interactions at ease with efficient customer file management. For the crew members, most of their jobs is to be done out in the site so to boost their performance they need to get informed about client’s requirements through go-mobile CRM solution. In doing so, the work can be carried out well accordingly to the requirements and up to satisfaction of the client.

 

Lowered resource Consumption and Better Production

 

With mobile CRM you get such built-in applications that will give you exact roofing measurements and diagrams for an accurate real-time estimation and you can do the planning while on-the-go. Mobile CRMs are not just customer relationship enhancements but they are smart construction management tools that allows you to 

Forget the old days when you need hundreds of photocopies, staplers, dozens of file cabinets, folders and all such stationary stuff, because all of these digitized editions are there to rescue.

Without CRM you need to fill in papers for all the details of inspections, estimated, order changes, change requests and orders. All these papers were then brought back to office and all were entered manually on computers. The CRM converts this manual multi-steps operation in a single step automotive operation where you can use pre created forms that can be distributed on a single click.

Greater Lead Generation

 

Mobile CRM has an outstanding impact on managing sales process i.e. track leads, production, sales, marketing and commissions. Once a lead comes in whether from a phone call or a flyer or through a TV ad, with fully customizable forms you can add in the details i.e. contact information, address, type of contact and similar details that would be circulated throughout the company and you can then easily assign the lead to a sales representative and track the lead. Thus it gives you a better conversion rates from leads to sales by fully automotive estimation and preparation of bid.

Increased Efficiency of Workers

 

Real-time job communication, allows contractor to have real time integrations between all levels of their organization.  With mobile on-the-go crew and vendor management no one can lay idle actually utilizing them to their fullest potential. With automated estimation services, the sales staff can focus on selling and increasing company profits.

The Site Supervisor can access the assigned workflow and can further generate automatic task lists for crew to follow and complete their tasks. The supervisor can track these tasks which can be sent directly to the management once the job is finished.

Enhanced Company Profile and Resume Automation

 

In construction industry and especially for roofing contractors profile and resume has a rock-solid impact on winning bids and getting prequalified for a work.  In a highly competitive roofing industry, only those roofing companies thrive and are successful that based on mobile CRM for efficiently manage their business.

The customers are offered real look into the profile of the Contractor and they can have an eye on their business performance with customer survey software. With such reputation checking applications, the customers are choosier in their selection and are tilted towards thriving profiles generating a challenging task for business developers to survive.

 

Stress-free and fast data access

 

You get ready up-to-date sales and marketing analytics of your company which allows you to have a clear picture of where your business stands. After winning a bid, the sales team can assign the project to a site representative or assign a project manager who can then access the entire conversation that has been done up till now. This allows him to know the exact requirements of the job for an efficient meetup with the customer’s expectations.

Real time Catastrophe prognosis

 

Without a suspicion, the U.S. roofing industry has seen a barrage of natural disasters; hurricanes, tornado and hail seasons have devastating impacts challenging the capabilities of contractor’s in terms of technology and safety against such unprecedented shattering.

Modern mobile CRM has allowed the Contractor’s to have a real time hail maps with hail tracking technologies. They can monitor and generate hail reports and can work accordingly by adjusting the safety factors of their technology. With this the Contractors can ensure stability and security of their works so as to withstand the test of time.

Boosted Profit

 

With all of above discussion, it is clear as crystal that with CRM you can have boosted profits and glorifying business. As quoted in this case study, Kelly Roofing – a leading roofing contractor in U.S, has increased their production by 27% with the use of Mobile CRM. So this increased production is your step to the next level of business where you could focus more on sales than getting indulged in useless document handling.

 

 

Closing Note

So in a nutshell, without a doubt, I can state that the smart CRM helps to run and make mobile the entire operation of a roofing and contracting company.  From in-house operations to out-in-the-field operations you are at ease in assigning and tracking the day to day working of your company.

Comments

  1. This comment has been removed by the author.

    ReplyDelete
  2. I appreciate your efforts which you have put into this article. This post provides a good idea about construction. Genuinely, it is a useful article to increase our knowledge.Pipe handling in USA Thanks for sharing such articles here.

    ReplyDelete
  3. I found decent information in your article.roofing contractors st george utah I am impressed with how nicely you described this subject, It is a gainful article for us. Thanks for share it.

    ReplyDelete
  4. The information you have provided in this post is very helpful as it contains some good knowledge Thanks for sharing such a great post. Keep Posting. roof repair toledo

    ReplyDelete
  5. Wow! Thank you! I constantly wanted to write on my site something like that. Can I take a portion of your post to my website? Best What is CRM service provider.

    ReplyDelete
  6. I am glad that I came here and discovered lots of valuable data from your article. It is a beneficial and convenient article for us to increase knowledge. Thanks for sharing an article like this.Roof replacement Blacktown

    ReplyDelete
  7. Your blog is very useful for those who are searching for this kind of information, this information is a solution for those who are confused about it. Thanks for sharing this blog with us.longview professional roofing contractor

    ReplyDelete
  8. The very elegantly composed article that you have given to us about it. Continue imparting your insight to us, Much obliged. Columbus Roof Repair Service Provider

    ReplyDelete
  9. I got some wonderful knowledge from this post, as it contains some useful details which is good for knowledge. Thanks for posting it. San Antonio concrete

    ReplyDelete
  10. Such a lovely collection which you have shared here. I liked your way to express your views in this video. Thank you for sharing this blog with us. Helical Piles for Commercial Work

    ReplyDelete
  11. It is a proficient article that you have shared here about Roofing. I got some unique and valuable information from your article. Thankful to you for sharing this article here.
    Roofing Adhesive Spray

    ReplyDelete
  12. The information you've got provided during this post is extremely helpful because it contains some good knowledge. Thanks for sharing such an excellent post. Keep Posting. Davie Florida Attic Insulation

    ReplyDelete
  13. I would like to thank you for the efforts you made in writing this article. I am hoping the same best work from you in the future as well. Thanks... best roofers orlando

    ReplyDelete
  14. Your information is a beneficial.That’s great to read this blog, you are a good and having the wonderful skills. Really appreciable, thanks for sharing this wonderful blog. structural inspections near south florida

    ReplyDelete
  15. You've shared some extremely valuable knowledge about roofing. This is a fantastic way for us to expand our skills while still being useful to us. Thank you for bringing this post to our attention.
    Flat Roof Ottawa

    ReplyDelete
  16. Raleigh roofing company Thanks for a very interesting blog. What else may I get that kind of info written in such a perfect approach? I’ve a undertaking that I am simply now operating on, and I have been at the look out for such info.

    ReplyDelete
  17. Really helpful down to the ground, happy to read such a useful post. I got a lot of information through it and I will surely keep it in my mind. Keep sharing. If you are looking for some useful data and information regarding Demolition Contractors Florida then visit Miller & Myers Group LLC.

    ReplyDelete
  18. Your blog is very valuable which you have shared here aboutCommercial Interior Services in Chicago. I appreciate your efforts which you have put into this article and also it is a gainful article for us. Thank you for sharing this article here.

    ReplyDelete
  19. roofers orlando When your website or blog goes live for the first time, it is exciting. That is until you realize no one but you and your.

    ReplyDelete

Post a Comment

Popular posts from this blog

Different Types of Bat Bricks in Construction

Top 10 Home Renovation Mistakes